Who We Are
This website is operated for Tong Heng Coffee Shop, located at #02-65, Berseh Food Centre, 166 Jalan Besar, Singapore 208877.
Our website address is:
For general enquiries, you may contact us at:
For business and collaboration enquiries:
Personal Data We May Collect
Tong Heng Coffee Shop aims to collect only personal information that is reasonably necessary for operating this website and responding to enquiries.
Depending on how you interact with our website, information we may receive can include:
- your name
- email address
- information included in an email or enquiry you send to us
- technical information such as browser type, device information and IP address
- information collected through cookies or analytics tools, where applicable
We do not currently provide public user registration or account creation through this website.
How We Use Personal Data
Personal data may be used for purposes including:
- responding to general enquiries
- responding to business or collaboration requests
- communicating with you when you contact Tong Heng Coffee Shop
- maintaining the security and proper operation of the website
- understanding general website usage and improving our website
- complying with applicable legal or regulatory requirements
We will not intentionally use personal data for purposes unrelated to the reason it was collected unless permitted or required by law.
Email Enquiries
If you contact us through:
or
we may receive personal information contained in your email, such as your name, email address and any information you voluntarily provide.
We use this information to respond to your enquiry and for related business communication.
Please avoid sending sensitive personal information unless it is necessary for your enquiry.
Cookies
This website may use cookies or similar technologies to support normal website functionality, improve performance and understand how visitors use the website.
Cookies are small files stored on your device by your web browser.
Depending on the services enabled on the website, cookies may be used to:
- remember website preferences
- support website security and functionality
- measure website traffic and usage
- support embedded third-party services
You can control or disable cookies through your browser settings. Some website features may not work as intended if cookies are disabled.
Analytics
Tong Heng Coffee Shop may use website analytics services to understand general visitor activity, such as:
- pages viewed
- approximate traffic sources
- device and browser types
- general website interaction
Analytics information is used to help improve the website and understand which information visitors find useful.
Where third-party analytics services are used, those providers may process technical information according to their own privacy policies.
Google Maps
Our website may embed Google Maps to help visitors locate Tong Heng Coffee Shop and Berseh Food Centre.
When you interact with an embedded Google Map, Google may collect information such as your IP address, device information, cookies and interaction data.
Your interaction with Google Maps is subject to Google’s own privacy practices and terms.
Embedded Content and Third-Party Websites
This website may include or link to content and services from other websites, including:
- Google Maps
- Berseh Food Centre
- social media platforms
- external business or service websites
Embedded content from third-party websites may behave in the same way as if you visited those websites directly.
These third parties may collect information, use cookies or monitor your interaction with their services according to their own privacy policies.
Tong Heng Coffee Shop is not responsible for the privacy practices of third-party websites.
External Links
Our website may contain links to external websites for visitor information, business services or related resources.
Examples may include:
Berseh Food Centre
https://www.bersehfoodcentre.com/
and other third-party websites.
Once you leave tongheng.net, the privacy practices of the external website will apply.
How We Share Personal Data
We do not sell personal data.
Personal information may be disclosed only where reasonably necessary, including to:
- website hosting or technical service providers
- authorised service providers supporting website operations
- professional advisers where necessary
- government or regulatory authorities where required by law
Where third-party service providers process information on our behalf, we aim to limit the information shared to what is reasonably necessary for the relevant service.
How Long We Retain Personal Data
We retain personal information only for as long as reasonably necessary for:
- responding to enquiries
- maintaining appropriate business records
- resolving disputes
- security purposes
- complying with legal or regulatory requirements
Information that is no longer required for business or legal purposes may be deleted, anonymised or otherwise disposed of appropriately.
The PDPA includes a retention-limitation obligation requiring organisations to stop retaining personal data when it is no longer needed for a business or legal purpose. Personal Data Protection Commission
Protection of Personal Data
We take reasonable steps to protect personal information under our control against risks such as:
- unauthorised access
- misuse
- loss
- disclosure
- alteration
- destruction
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Access and Correction
Where applicable under Singapore’s Personal Data Protection Act, individuals may request access to personal data held about them or request correction of inaccurate or incomplete personal data.
The PDPA provides access and correction rights subject to applicable requirements and exceptions. Personal Data Protection Commission
Requests can be sent to:
Please provide enough information for us to identify the relevant records and understand your request.
Withdrawal of Consent
Where personal data is collected or used based on consent, you may contact us if you wish to withdraw that consent.
Withdrawal may affect our ability to provide certain services or respond to certain requests.
Overseas Services
Some third-party services used by this website, such as website hosting, analytics, embedded maps or technical services, may process information outside Singapore.
Where applicable, reasonable steps should be taken to ensure that transferred personal data receives protection comparable to the standards required under Singapore’s PDPA. The PDPA includes a Transfer Limitation Obligation for overseas transfers. Personal Data Protection Commission
Children’s Privacy
This website is intended to provide general information about Tong Heng Coffee Shop and is not specifically directed at children.
We do not knowingly seek to collect personal information from children through this website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- our website
- our services
- third-party tools
- legal or regulatory requirements
The latest version will be published on this page.
Contact Us About Privacy
If you have questions about this Privacy Policy or how personal information is handled, please contact:
Tong Heng Coffee Shop
#02-65, Berseh Food Centre
166 Jalan Besar
Singapore 208877
General / Privacy Enquiries:
tonghengcoffeeshop@gmail.com
Business & Collaboration Enquiries:
sales@tongheng.net
Last updated: September 2026